San Fernando Valley’s Premier Suspension Repair Shop
We have been the best shop in Southern California for suspension repair, replacement, and tuning for more than 40 years!
Valley Pacific Frame & Suspension: Auto Repairs, Frame Straightening & Alignment Specialist
We have the very specialized equipment and personnel that makes us one of the only shops around that can perform frame and axle straightening. In fact, many other shops bring their customers vehicles to us.
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Took my car in bc the e-brake light was coming on. Figured it was low brake fluid (I was right), but wanted to check. My neighbor and sister both swore by Mark at Valley Pacific. I called ahead of time, mentioned their names, and he said no problem.
When I got there, I remembered it was almost time for a timing belt/water pump replacement. 95 Ford Escort, 1.9 engine. Mark was nice. He topped off my brake fluid, showed me some things on my car to look out for, and how to fix them myself. Then I asked if he had time to do the timing belt. He quoted me $600, and I agreed to it without getting other quotes (I ALWAYS get other quotes)
After I left, I felt like it was too high, so I called around to three highly rated shops in Canoga Park. Got quotes for $361(Saticoy Auto Center), $445(LA Auto Care), and $467(Mark's Auto Repair) - all Napa parts, all with the works, labor, coolant, etc.
I called Mark right back, told him about the other quotes, and asked what he could do to reduce the price. He was definitely caught off guard, and said “I'll see what we can do to shave off some cost, but we have a certain way we do things here. I’ll try to reorder parts differently to keep it in your budget.”
Waiting to see what they end up charging me tonight, but I already feel like I got screwed.
**Update. He said they worked it down to $490 using an after market water pump (maybe that's true, or maybe they quoted high to begin with). I'm still not happy about the price, but at the end of the day it's my fault for not doing my research ahead of time. Lesson learned.
They were very professional. Got me in and out very quick. I had a chat with the mechanic that worked on my car, and he mentioned that my car was pulling one way or the other. I was aware of the issue already, but he gave me good insight of what he thought it was.
Everyone that worked there was very nice. Good pricing as well. Will be back again for future alignments.
I have been going to Valley Pacific for years for all my PT Cruiser car care needs - they have been consistently efficient, fair and honest. I would recommend them to anyone that needs a good mechanic.
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